For those seeking a Nearshore alternative to the United States, Canada is the best option. Less expensive than the US, Canada has a fairly developed Call Centre industry, and with the passage of the North American Free Trade Agreement (NAFTA), working in Canada is virtually identical to working in the US, except at lower cost. Since the people here are fluent in both French and English, Canada represents a Nearshore alternative for US companies, and an Offshore alternative for UK and other Western European companies.