| Depending on the Client's Needs, the most appropriate resources are allocated. These are just a few of the essentials DMM partners must possess
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| Dialers |
| DMM Partners use Hard Dialers located in-house, in the UK, or the US. Only vendors with first-rate equipment such as ContactPro and Mosaic dial on DMM's behalf.
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Telephone Instruments |
| Only the highest quality telephone instruments from companies like Nortel and Plantronics along with hands-free headsets, ensure high quality voice transfer and employee comfort DMM expects. |
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International Private Leased Circuits (IPLC) |
| These point-to-point private line services provide the most reliable digital transmission available, seamlessly integrating data, voice and imaging services. Underlined by a predictable cost structure speed and clarity, DMM not only insists its vendors have IPLC, but also makes sure the connections are redundant traveling both east and west to ensure uninterrupted communication. |
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Voice Over Internet Provider (VOIP) |
| VOIP connects calls via the Internet for a fraction of the cost and is one of the many ways DMM interacts with its Operatives and Vendors as well as a viable option for some voice projects. While VOIP is a technology in its infancy, it has already become a trusted avenue for communication. |
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Uninterrupted Power Supply [UPS] |
DMM insists all its vendors invest in Uninterrupted Power Supplies (UPS) at all their centres. Both Diesel and battery are used to ensure operations continue unaffected in the event of a power failure.
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Computing |
Dell hardware coupled with Microsoft software has become a staple of DMM partners' computing infrastructure. In addition DMM and its vendors secure the necessary licenses for whatever other software and acquire whatever necessary hardware required to do the job right.
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